Hearing Loss - Communication


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Hearing Loss - Communication

By Val Bedard

Author Bio
I was born with a severe hearing loss and as I go older it has changed to a profound hearing loss. I finished high school, went to work in a law firm where I worked in the legal industry for the next 20 years. Then I moved to television before embarking on starting a business providing office services. I believe very strongly that education is a key point in understanding hearing loss. I do not have a university degree or any training in the social services industry, but I have been hard of hearing since birth. I know what I went through and still go through daily when living in a “hearing” world and want to share these experiences with you. It is my hope that, you may get some ideas that you can take into your own life and pass them along to your family and friends.

Hearing loss is as unique and as personal as fingerprints. No two people have the same hearing loss. Two people may have similar hearing loss but one person may have better speechreading skills or better cognitive skills.

I wear two behind-the-ear hearing aids. I was Past President of the BC Chapter of the Canadian Hard of Hearing Association (1988-1992), have hosted monthly H.E.A.R. (Hearing Education and Awareness Resources society) meetings in my home (1986-1992) and feel strongly that technology can be your friend when it comes to being able to hear.

My husband and I have been married since 1982 and he has “normal” hearing and has great insight on living with someone with a hearing loss. He is also extremely knowledgeable on all our products available from the website and the installation/mechanics of how they work! Together, we make quite a team!

We started Hear Well Services Ltd. in 2001 to help people and their families deal with hearing loss. Through the use of assistive listening devices and learning some coping techniques one can still continue to live a full and productive life. These devices have enabled me to live a “normal” life in the “hearing” world and I would like to share with you what I have learned about living with a hearing loss.

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I have been hard of hearing since birth. I have a profound hearing loss and wear two behind-the-ear hearing aids that help me ‘hear’ what is being said to me. I rely a lot on speech reading (also know as lip-reading). There is a ‘myth’ that needs to be changed…hearing aids do not ‘correct’ hearing loss, it is an aid such as using a cane to help with walking. Just because I wear hearing aids, it doesn’t mean that I hear what you hear. All the sounds are made louder by the hearing aid and it is up to the wearer to discriminate what they do want to hear. Hearing aids work best when the hearing aid wearer is in a quiet environment and the speaker is about 3 to 8 feet away. Beyond that, the hearing aid wearer will have to rely on other coping strategies such as speech reading or use technical devices.

For those of us who do wear hearing aids, we have to get used to hearing through amplification. For example, when I go to a restaurant, I hear all the sounds amplified, I am unable to filter out through all the sounds for one voice that I want to hear, so then I have to rely on speech reading. I hear dishes rattling, voices chattering, a constant drone of sounds, etc. all amplified through my hearing aid. After working so hard to “hear” in a noisy environment, I get tired so it’s understandable why it’s easier just to stay home.

After trying to hear in a noisy environment, people have been known to put their hearing aids in a dresser drawer, only to be forgotten while family members and friends are left struggling to ensure that the hard of hearing person can hear them. Sound familiar?

What can we do? • When speaking to someone with a hearing loss, keep facing the individual, get their attention before speaking and don’t turn away while you are talking. • Speak a little slower and clearly but do not over-articulate. • Don’t ask “can you hear me?” and embarrass the listener in front of others. • Don’t have music or radio on when trying to talk with someone with a hearing loss. All background sounds will be amplified through the hearing aid and the hearing aid wearer has to try to discriminate background sounds from your voice. • Don’t be afraid to “project” your voice a little. You are not “yelling” just speaking a little louder; the person listening to you will appreciate your efforts.

It’s been my experience that while people try earnestly to speak clearly and a little slower, after a while they forget and go right back to speaking quickly or leave the room while they are talking. I sometimes have to tactfully remind them to repeat, slow down by asking “pardon me?” Usually, that’s all it takes, just a gentle reminder. Communication is a two-way street and it is just as much my responsibility to let the speaker know when I am not “hearing” them properly.

Val Bedard has a profound hearing loss since birth. She owns her own business Hear Well Services Ltd. (http:http://www.hearwell.ca), sells assistive listening devices for the hearing impaired, can be reached via email at info@hearwell.ca or by telephone at 1-888-549-2092.

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